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Questions? Reach us at support@callclub.in

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Safety Center

How we keep conversations on Call Club safe, verified, and judgement-free.

Our ApproachSafety ToolsSafety Resources

Our Approach

Your safety comes before everything else

Every part of Call Club is built around privacy, verification, and respect. Phone verification for every user, identity checks for every Companion, human review of every report, and clear Community Guidelines - together, that's what keeps conversations on Call Club genuinely safe.

Safety Tools

Human review and enforcement

Our Trust & Safety team reviews reported calls, chats, and profiles to check they meet our Community Guidelines. To protect your privacy, recording, screenshotting, or otherwise capturing a call outside the app is not permitted. Each report is reviewed and actioned individually - this is a human-led process, not an automated one.

Verification, both sides

Every user verifies their account with a real phone number via OTP. Companions go through an additional identity verification (KYC) step, reviewed by our team, before their profile goes live - so you always know who you're actually talking to.

Reporting & blocking

You're always in control. Block anyone so they can't contact you again, or report a call, chat, or profile directly from the app - every report is handled confidentially. If action is taken on your account and you think it was a mistake, you can appeal it.

Safety Resources

Compliance & governance

Official contacts for compliance and complaints.

Grievance Officer


grievance.officer@callclub.in

Safety resources beyond Call Club

Additional support networks and services, if you need them.

AASRA

Mental health & suicide prevention

Visit website

Cybercrime Portal

Government of India

Visit website

National Commission for Women

Government of India

Visit website

Disclaimer

As an intermediary under Indian law, We provide a platform for Users to connect and communicate, and We enforce Our Community Guidelines - but Users remain solely responsible for the content they create, share, or exchange. We are not directly liable for user-generated content or conduct, except as required by law.