Call Club exists so that people can find a real conversation when they need one. That only works if the space stays safe, respectful, and genuine - these Guidelines set out what that means in practice, for both Seekers and Companions.
As an intermediary under Indian law, We provide the platform on which You connect and communicate, and We enforce these Guidelines - but You remain responsible for the content You create, share, or exchange on a call or in chat. These Guidelines form part of Our wider Platform Policies, alongside Our Privacy Policy and Terms & Conditions.
The list below is illustrative, not exhaustive - other conduct that undermines the safety or integrity of the platform may still be treated as a violation. Some of what follows also carries consequences under Indian law, independent of anything We do. If You become aware of conduct that may be criminal, please also report it to the relevant law enforcement authority.
1. Account & Profile Standards
Age requirement
You must be 18 or older to use Call Club. Representing Yourself as under 18, in any part of Your profile, is not permitted. We may ask for identity verification at any time, and any account found to belong to a minor will be removed.
Respectful communication
Treat the person on the other end of a call or chat with basic respect. Do not share another user's personal information, photos, or contact details without their clear consent, and do not share Your own phone number, email address, or other contact details with other users on the Platform - conversations should stay on Call Club. Intimidation, manipulation, and harassment of any kind are not permitted.
Reporting a violation
Use the in-app block and report feature, or write to Us at grievance.officer@callclub.in. We review every report.
2. Nudity, Sexual Content & Solicitation
The following are not permitted on a call, in chat, or anywhere on a profile - including where partially obscured by emojis, hair, or clothing:
Nudity and exposure
- Genitals, the pubic region, or buttocks
- Female nipples or areolas
- Being shirtless indoors, or appearing in underwear or lingerie
- Sexually suggestive clothing or posing
Sexual gestures and content
- Suggestive gestures, simulated sexual acts, or lewd behaviour on a call
- Sexual or vulgar language, including sexually themed discussion during a call or chat
- Fictional or digitally created sexual content, including cartoons or AI-generated imagery, whether or not it depicts a real person
No commercial or transactional sexual activity
You may not use Call Club to:
- offer, sell, or solicit sexual services of any kind;
- share, promote, or link to pornography or adult webcam services; or
- seek or offer money, gifts, or other benefits in exchange for romantic or sexual engagement.
Sexual harassment
Unwanted sexual comments, advances, or imagery are strictly prohibited. This includes indecent exposure on a call, sending unsolicited sexual images, and sharing or threatening to share intimate content without consent.
3. Child Safety
Call Club has zero tolerance for any content that sexualises or endangers a child - real or fictional, including anime, illustrations, or text. This applies to every user, without exception, and a violation results in immediate removal and, where appropriate, a report to the relevant authorities.
Prohibited content includes anything that:
- depicts or references child sexual abuse or exploitation in any form;
- sexualises a minor, including fictional depictions;
- discusses grooming or facilitates contact with a minor for a sexual purpose; or
- links to material of this nature, even where the intent is to raise awareness of it.
You are welcome to share appropriate, fully clothed photographs of Your own children or Your own childhood. A child's genitals or buttocks must never be shown, even partially obscured. For this Section, a child means anyone under 18.
4. Harassment & Abusive Conduct
The following are not permitted, on a call, in chat, or on a profile:
- bullying, insulting, mocking, trolling, or intimidating another user;
- unsolicited comments about someone's appearance or body;
- abusive or offensive language during a call or in chat;
- encouraging or wishing violence on another person;
- continuing to contact someone after being asked to stop;
- taking or sharing someone's image or personal information without consent;
- blackmail, or threatening to expose private information;
- creating a profile intended to defame or impersonate someone; and
- shaming a survivor of abuse, assault, or exploitation.
This applies equally where the target is a public figure. Criticism is welcome; abuse is not.
5. Hate Speech & Discrimination
Discrimination, harassment, or insults directed at someone because of their gender, race, ethnicity, religion, caste, disability, sexual orientation, nationality, health condition, or any similar trait are not permitted. Content that spreads contempt or dehumanises a community on these grounds will be removed.
6. Dangerous Organisations & Individuals
Anyone affiliated with, or who promotes, a violent, hateful, or terrorist organisation or ideology may not use Call Club.
7. Authenticity
Be who You say You are. Impersonating another person (including through a deepfake), misrepresenting Your age or gender, or presenting a fabricated persona is not permitted. A profile found to be misleading or fake will be removed.
8. Misinformation
Do not share information that is demonstrably false and likely to cause real harm - including claims that contradict established public health guidance, false claims about elections or government processes, or conspiracy theories designed to spread fear or mistrust.
9. Violence & Physical Safety
Call Club does not permit content or conduct that involves or threatens real-world harm, including physical stalking, facilitating exploitation or trafficking, or any form of sexual assault. Accounts involved in this kind of conduct are removed and may be reported to the authorities.
10. Scams & Financial Exploitation
The following are strictly prohibited:
- asking another user for money, loans, or investment;
- faking romantic interest to obtain money or gifts;
- misrepresenting who You are for financial gain; and
- asking for, or sharing, an OTP or payment credentials under any circumstance - not even if the request claims to be from Call Club. We will never ask You for Your OTP.
11. Self-Harm & Suicide-Related Content
Call Club exists to support people, not to be a space where harm is encouraged. You are welcome to talk about Your own experience with mental health, self-injury, or disordered eating in a responsible way, but the following are not permitted:
- encouraging, instructing, or glorifying suicide or self-injury;
- promoting extreme dieting, disordered eating, or a harmful body ideal;
- sharing graphic imagery of self-harm; and
- disrespecting victims, survivors, or families affected by these issues.
If You are in crisis, please see the disclaimer in Our Terms & Conditions for how to get immediate help.
12. Graphic & Disturbing Content
Do not describe or depict graphic violence, injury, human remains, or weapons (other than on uniformed law enforcement or military personnel), and do not make or reference threats of serious violence, whether real, symbolic, or fictional.
13. Platform Manipulation
Using automation, scripting, or any other artificial means to influence connections, calls, or engagement on Call Club is not permitted.
14. Financial Crime
Call Club may not be used for money laundering, misappropriation of funds, unauthorised gambling or betting, or any scheme intended to defraud a user or bypass applicable law.
15. Security & Unauthorised Access
The following are not permitted:
- using unauthorised tools, bots, or modifications to alter how the Platform behaves;
- accessing Call Club from a rooted or jailbroken device to bypass its protections;
- creating multiple accounts, or accessing another user's account; and
- attempting to extract data from the Platform without authorisation.
Deliberately attempting to compromise the Platform or another user's device is treated as a serious violation and may lead to permanent suspension and legal action.
16. Spam & Deceptive Content
Do not post misleading or clickbait content, phishing links, or repetitive content intended to manipulate visibility, and do not promote a product or service dishonestly. Repeated violations may lead to suspension.
17. Third-Party & Intellectual Property Content
Do not upload or share content that belongs to someone else without their permission, including copyrighted material or trademarks, except where permitted under applicable fair-use principles. You are responsible for ensuring anything You post does not infringe a third party's rights.
18. Restricted Goods & Services
Call Club may not be used to trade, promote, or advertise alcohol, tobacco, recreational drugs, prescription medication, sexual services, any good or service requiring a government licence, or any online game or gaming service that is not a permissible online game under applicable law.
19. National Symbols & National Security
Content that disrespects or misuses India's national flag, anthem, or other official symbols, that threatens India's unity, integrity, or security, or that harms relations with a foreign state, is not permitted.
20. Applicable Law
All conduct on Call Club must comply with applicable Indian law, including the Bharatiya Nyaya Sanhita, 2023, the Information Technology Act, 2000, and the Consumer Protection Act, 2019, together with their rules and amendments in force from time to time.
21. Enforcement
Where these Guidelines are violated, We may remove the content in question, issue a warning, or suspend or permanently ban the account involved. The action taken depends on the severity, frequency, and impact of the violation, and We may involve law enforcement where the conduct may be criminal.
22. Updates to These Guidelines
We review and update these Guidelines from time to time. Where a change is significant, We will let You know through the Platform or by SMS. Continuing to use Call Club after an update means You accept the revised Guidelines.
23. Disagree with a Decision?
If You believe We acted on Your account or content in error, write to Us at support@callclub.in or grievance.officer@callclub.in, and We will review it.